Complaint Policy
A complaint is a verbal or written expression of a dissatisfaction concerning Black Creek Youth Initiative services or practice.
It is the policy of Black Creek Youth Initiative to receive, address, respond to and report on complaints from any stakeholder. To that end, the following procedures shall apply.
Reservation Policy
The Reserve Policy of the Black Creek Youth Initiative (BCYI) outlines the guidelines and procedures for the establishment and management of financial reserves. The organization recognizes the importance of maintaining adequate reserves to support its mission, ensure financial stability, and provide a buffer against unforeseen circumstances. This policy aims to govern the creation, utilization, and replenishment of reserves while aligning with the organization's values and strategic objectives.
Anti-Racism, Access, and Equity Policy
The purpose of this policy is to ensure that Black Creek Youth Initiative (BCYI) is committed to providing an inclusive, safe, and equitable environment for all youth ages 12 to 29 and members of the Black Creek Community, regardless of race, ethnicity, gender identity, sexual orientation, socio-economic status, ability, religion, or nationality. BCYI is committed to actively working to eliminate racism, discrimination, and oppression in all forms.
Strategic Directions 2023-2028
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Youth-led
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